What Does Focus360 Do?
A lot of businesses have a door-to-door sales force or many employees working across different locations. They may sell products to your clients or collect information or make the people fil forms or delivering products. So what Focus360 has to do with those businesses?
In brief, we bring businesses and their clients together.
So how can we do that? We combined the silos between marketing, sales, service, and commerce with the help of technology. That is one application that is integrated with various web services to stride your business successfully.
It can give your employees a complete perception of their customers so they can respond faster to their needs quickly and predict new possibilities to engage. And more importantly, your employees can deliver personalized experiences that your customers expect. That is what builds enduring, trusted relationships.
Why is it essential to build trust with your customers?
Building trust can be a critical advantage in this customer-centric economy. Whatever the products or services are, the customer expectation will always be high. Hence the experience that a company provides is essential as its services.
Customers won’t care about the success stories of your companies. All they need is your products and services and how engaging the employees are. Also, this will make sure that each customer can show their loyalty by choosing them again to satisfy their needs. That’s why Focus360 is powerful and can help businesses to be successful and more even that.
What does providing a better customer experience look like?
Focus360 can help you to engage better with your customers across their lifecycle. That is from sales to marketing to services, and everything in between.
Boost lead generation, up selling opportunities, and customer acquisition by customizing your marketing messages to the right person at the right time on the right channel.
Arm your employees with the tools that they need to develop and implement a perfect, repeatable process. Thus, they can spend less time writing up everything or updating manually. They can even use the time connecting with the customers with our application.
Connecting your employees with your application, you can build seamless and simple customer experiences that can help you to grow revenue also their expectations.
Deliver consistent, customized support experiences over each interaction — from the leaders or managers to the employees in the field — from tracking live to storing reminders powered by AI with our app for your service.
Build apps with updated technology to meet all the employees, partners, and customer needs. Boost productivity by automating key business processes with apps and increase range, transparency, and security.
Above all, with Focus360 you can easily customize all the capabliti4es of this trusted platform. From AI to integration to analytics to training your field force based on your industry’s needs.
First of all, Focus360 integrates many web services that you have to need to access when you’re out on the field. Second, it allows the sales leaders to acquire insights of any staff in their team with the out-of-box check-in functionalities. Moreover, it allows the employees to check-in once they reach one of their stops, records their conversation, and any notes from the meeting directly into their CRM. These functionalities can minimize the amount of manual work they need to do during their busy day.
Tracking and monitoring are necessary to any teams’ success, it enables them to plan and comprehend their territories, enhance their routes, and implement a complete plan for the day. As the legend, Alexander Graham Bell once said, “…planning is the key to success”, that means there is no time to waste! Build your strategy and act with it with the help of Focus360.